Referral

Referral Program Rules

Last Updated: March 17, 2023

Introduction

These Doorhash Referral Program Rules (“Referral Program”) govern your participation in referral programs administered by Doorhash. The Referral Program is governed by the Doorhash Terms of Service and Privacy Policy, including any agreements incorporated within by reference therein (collectively, the “Doorhash Terms”). Participating in the Referral Program enables Consumers, Drivers, and other users of the Doorhash Platform (collectively “Users”) to receive Doorhash credits, promotions, prizes, or other types of rewards (each a “Referral Reward”). The terms of this Referral Program apply to both referrers and referred Users, so please read carefully to understand your respective rights and obligations.

Acceptance Of These Referral Program Rules

By sharing your Referral Code (defined below) or by signing up via a Referral Code, you are agreeing to be bound by this Referral Program. Any terms not defined in the Referral Program shall have the meaning given to them in our Terms of Service.
In addition, there may be other terms that apply to your Referral Reward based on the geographic location (e.g., city, county, state, territory, etc.) where you signed up, including actions you may need to complete, including the type and amount of the Referral Reward. We will present such additional terms to you at the time of receiving an invitation to the Referral Program or otherwise make them available on the Doorhash Platform or by contacting you via email.

Program Details

Individual Referral Codes

Upon registering for an Account, each User may receive a unique individual link or alphanumeric code (collectively, the “Referral Code”) that allows you to receive a Referral Reward once the Referral Code is distributed to a new User (an “Invitee”) who registers their Account through the Referral Code and satisfies additional criteria as described in this Referral Program or as detailed within a particular referral campaign or promotion itself.
Doorhash owns all rights in and to any Referral Code. You acknowledge and agree that you have no ownership rights in any form over the Referral Codes and that Doorhash may reclaim, deactivate, invalidate or terminate your Referral Code at any time at its sole discretion and without prior notice to you.

Eligibility Requirements

To be eligible to participate in the Referral Program as a “Referrer” you must (i) be at least 18 years of age; (ii) maintain an Doorhash Account in good standing; and (iii) fulfill any additional requirements within the Doorhash Terms to maintain your Account.
In order for you to receive a Referral Reward, the User you are referring via your Referral Link (the “Invitee”) must: (i) access the sign-up and/or Account creation flow (ii) create an Doorhash Account and satisfy the criteria for establishing an Account on the Doorhash Platform (including, without limitation, uploading government-issued identification); (iii) have never previously created an Doorhash Account; (iv) be of Qualifying Age; (v) not have already applied another Referrer’s Referral Code, received an Doorhash credit; and (vi) must satisfy the applicable Reward Criteria, as described further below.

Doorhash, in its sole discretion, may make available individual programs with different or additional eligibility requirements (“Campaigns”). Eligibility for any particular Campaign is subject to any such differing or additional requirements communicated within that Campaign or via the Doorhash Platform. In the event of a conflict between the Referall Program and an individual Campaign, the terms of the Campaign itself will govern in that instance. Individual Campaigns may be offered to any Users or groups of Users. These Campaigns, unless offered to you, shall have no bearing whatsoever on your agreement or relationship with Doorhash or this Referral Program as it pertains to you.

If you or the Referred User violate the Referral Program Rules or any applicable Doorhash Terms, Doorhash may suspend or terminate your and/or the Referred User’s ability to participate in the Referral Program or take any other remedial measure as Doorhash determines in its sole discretion, including, without limitation, suspending or terminating your and/or the Referred User’s Doorhash Account.

Invitations Through The Doorhash Platform

You may invite Invitees to use Doorhash by sending them your Referral Code, or otherwise inviting them to use Doorhash as described in an individual campaign or promotion. If an eligible Invitee follows the links or instructions in your invitation and creates an Doorhash Account using the information provided, the Invitee will automatically become your Referred User. Once this occurs, the Referred User will no longer be an elibigle Invitee for any other Referrer.
If an Invitee does not use your Referral Code, you will not receive credit or attribution for the referral and will be ineligible for a Referral Reward, and such Invitee will not be considered your Referred User. Doorhash reserves the right to supply or withhold a Referral Reward at its sole discretion.

Referral Rewards

Subject to the terms set forth in this Referral Program Rules, you may be eligible to earn a Referral Reward for each Referred User. As discussed above, in order to qualify as your Referred User, the Invitee must satisfy the applicable Reward Criteria. The Reward Criteria are set by Doorhash in its sole discretion and are subject to change at any time. The Reward Criteria may vary by market or within a particular market.

If your Invitee satisfies the requirements to be considered a Referred User, the type and/or amount of the Referral Reward you are eligible to receive may depend on a number of factors including: (i) any specific terms of the individual Campaign; (ii) the location associated with your Account or the Referred User; (iii) other factors as determined and/or communicated by Doorhash.

A Referred User may receive a Referral Reward upon creating their new Doorhash Account. Referral Rewards may vary by type of User, location, market, and other factors, and may contain certain restrictions, such as expiration dates, age restrictions, or geographical use limitations.

In order to satisfy the Referral Criteria, the Referred User must make their first Doorhash purchase before the Referral Reward expires, but in no event later than six months from the creation of their Doorhash Account.

Doorhash may amend or replace all terms and conditions applicable to the distribution and use of Referral Rewards at any time, without prior notice, and in its sole discretion.

We appreciate your efforts in getting the word out about Doorhash’s products and services. To prevent fraud and optimize our management of the Referral Program, Doorhash may limit your collection of Referral Rewards to a value determined by Doorhash. Limits may vary by Campaign and Doorhash reserves the right to withhold or deny any excess Referral Rewards.

Per the Terms of Service, you cannot create multiple Accounts. Duplicate Accounts will not receive Referral Rewards. If you create multiple Accounts to circumvent the Referral Reward maximum or any other terms of the Referral Program, Doorhash reserves the right to cancel or delete your Referral Rewards in addition to suspension or termination of your Accounts.

Doorhash reserves the right to withhold or deduct Referral Rewards obtained through the Referral Program in the event that Doorhash, in its sole discretion, determines or believes that the receipt of the Referral Reward was in error, fraudulent, illegal, or in violation of these Referral Program, the Doorhash Terms or any other applicable agreement between you and Doorhash.

How You Can Use Your Referral Code

Restricted Activities

Your eligibility for participation in the Referral Program is expressly conditioned on your adherence to the Doorhash Terms. If you violate any provisions of the Doorhash Terms or Referral Program, Doorhash may, in addition to any remedies, rights or actions reserved in the Doorhash Terms: (i) remove your eligibility to participate in the Referral Program; (ii) withdraw any Referral Rewards earned in violation or suspected violation of these restrictions; or (iii) take any other remedial action that Doorhash determines is necessary or appropriate in its sole discretion, including suspension or termination of your Account without prior notice to you. In addition, you agree to abide by all restrictions and limitations by not engaging in the following behaviors:

  • Mass distributing your Referral Code or “spam” anyone with invitations to use Doorhash
  • Using an automated system, script, program, dialer, or bot through any channel to distribute, post or respond to your Referral Code;
  • Paying to advertise your Referral Code or the Referral Program, including, without limitation, via Google, Facebook, Twitter, Instagram, YouTube, Bing or Craigslist
  • Purchasing advertising or search keywords (such as Google AdWords, Facebook Ads, Bing, etc.) that contain Doorhash’s name or trademarks
  • Distributing your Referral Code to minors
  • Representing that you are Doorhash, are affiliated with Doorhash, or presenting the code in such a way to give a reasonable person the impression you are affiliated with Doorhash
  • Posting referral codes on event or venue pages without express permission from the owner of such event or venue.
  • Posting printed materials on public or private property without the express written consent of the owner
  • Making misleading claims about Doorhash or the Referral Program, use offensive/abusive content
  • Creating fake accounts, profiles, blogs, websites, social media profiles, or apps to distribute your Referral Code
  • Violating or infringing on the privacy, intellectual property, or any other rights of any individual
  • Misrepresenting your connection to Doorhash or any other third party
  • Using Doorhash’s intellectual property, such as the logo, name, or any other promotional material, except to identify yourself as an Doorhash User, Invitee, Referred User or Referrer.
  • Using the name “Doorhash” or any other Doorhash trademarks or any other confusingly similar names to the Doorhash trademarks when you create or register any domains, businesses, applications, URLs, social media profiles, or other similar property and technologies
  • Associating Doorhash or the Doorhash trademarks with any disparaging, defamatory, offensive, abusive, intimidating, harassing, sexually explicit, obscene, political, religious or any other restricted activities or content as described in the “Restricted Activities” section of the Terms of Service
  • Using someone else’s brand name or intellectual property without their written consent (for example, referencing “Superbowl” or “Coachella”)
  • Attempting to defraud or abuse Doorhash, the terms of the Referral Program, the Doorhash Terms or any Invitees or Referred Users.

General Terms

  • You cannot earn Referral Rewards for referring yourself. Referral Rewards are not valid for cash and may expire prior to your use. Please read all the terms and conditions of your Referral Reward to understand how you can successfully redeem your Referral Reward.
  • Doorhash may disable your Referral Reward at any time for any reason without any liability to Doorhash, even if you have not explicitly violated any terms of the Referral Program.
  • Doorhash will collect, use, disclose and protect personal information under the Referral Program in accordance with the Privacy Policy. Please review the Privacy Policy for more information about our privacy practices.
  • In the event there is a conflict between the Doorhash Terms and the Referral Program, the Doorhash Terms shall control. Furthermore, in the event there is a dispute between you and Doorhash, the Terms of Service shall resolve any disputes between you and Doorhash related to or arising out of the Referral Program.
  • Doorhash reserves the right to update the Referral Program terms at any time. Please check back periodically to ensure you are up-to-date with the Referral Program terms and conditions. If we make a material update to the Referral Program, we will post the update on the Doorhash Platform and provide you notice of the update. Continued participation in any referral program after any update will mean that you have agreed to the update.
  • If any provision in these Referral Program terms are held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.